Terms & Conditions

Healing Waters Wellness

Terms and Conditions for Healing Waters Wellness

Promotion Offer Limit:

Each individual is entitled to only one promotional offer. Any attempts to redeem additional promotional offers may result in the forfeiture of such offers. If you choose to make additional purchases beyond the initial promotional offer, a 5 percent deduction will be applied to your refund to cover transaction costs associated with processing. This deduction is non negotiable and will be automatically applied to any refunds issued under these circumstances.

Voucher Expiration:

All vouchers issued as part of any promotional offer must be redeemed within 60 to 90 days from the date of purchase unless otherwise stated on the voucher. Unused vouchers that are not redeemed within this timeframe will automatically expire and will not be eligible for extension, credit, or refund. It is the responsibility of the voucher holder to ensure timely use before expiration.

Appointment Cancellation Policy:

To be eligible for a refund of any payments made, you must cancel any scheduled appointment at least 48 hours prior to the appointment time. Cancellations made within this 48 hour window will not be eligible for a refund. For eligible cancellations, a 5 percent transaction fee will be deducted from the refund amount to cover administrative and processing costs. Please note that the refund will be processed using the original payment method and may take up to 10 business days to reflect in your account.

Late Arrival Policy:

Punctuality is important to ensure that all appointments run smoothly and on time. If you arrive more than 10 minutes late to your scheduled appointment, we reserve the right to reschedule your appointment to another available day and time. While we will make every effort to accommodate you, please understand that this may not always be possible due to our scheduling constraints. No refunds will be provided for appointments rescheduled due to late arrival, and any rescheduling will be subject to availability.

Outcome Disclaimer:

While we strive to deliver the highest quality of service, please be aware that individual results may vary. Various factors including but not limited to individual circumstances, external influences, and adherence to recommended guidelines can affect the outcome of the services provided. As such, we cannot and do not guarantee specific results. By engaging with our services, you acknowledge and accept this inherent variability in outcomes and agree that no specific result is promised or implied.

SMS MESSAGING TERMS

M Lady Inc (DBA Healing Waters Wellness) sends SMS messages to users who opt in through its website form. Messages may include appointment confirmations and reminders, service updates, support responses, promotions, special offers, and updates. Marketing consent is optional and is not a condition of purchase. You must be at least 18 years old to participate in the SMS program. Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help, or contact Healing Waters Wellness at (714) 880-9313 or [email protected]. Wireless carriers are not liable for delayed or undelivered messages. Message delivery is not guaranteed and may be affected by the carrier, device, or network. Consent may be withdrawn at any time by replying STOP. After opting out, one confirmation message may be sent. Mobile information and SMS consent are governed by our Privacy Policy and are not sold or shared for third-party marketing.

Privacy Policy: https://healingwaterswellness.myspecialpromo.com/privacy

CONTACT

Healing Waters Wellness

16111 Bolsa Chica Street, Huntington Beach CA 92649

(714) 880-9313

[email protected]